Legal Notice
This Legal Notice provides information about the operator and technical service provider of richmondgbhair.com. Information about ordering, delivery, cancellations, returns and refunds is provided in our Terms of Service, Delivery & Shipping Policy and Returns & Refunds Policy. These documents should be read together with applicable UK consumer law.
1. Website Operator & Merchant Identification
| Trading Name | Richmond GB Hair |
| Official Website | https://richmondgbhair.com |
| Business Structure | Sole trader trading as Richmond GB Hair (Independent British Online Retailer) |
| Business Contact and Returns Address | 27 Richmond Rd, Kingston upon Thames KT2 5BW, United Kingdom |
| Telephone | +44 20 8546 9050 |
| support@richmondgbhair.com | |
| Customer Support Hours | Monday to Friday, 9:00 AM to 5:00 PM UK local time (GMT/BST, as applicable) |
The individual operating this business is responsible for sales and customer obligations arising from orders placed through this website.
2. Ecommerce Platform & Technical Service Provider
SHOPLINE HOLDINGS LIMITED provides ecommerce platform and related technical services for our online store. The seller responsible for orders placed through this website is identified in Section 1 of this Legal Notice and in our Terms of Service.
- Service Provider Name: SHOPLINE HOLDINGS LIMITED
- Registered Address: 21/F, NAM WO HONG BUILDING, 148 WING LOK STREET, SHEUNG WAN, HONG KONG
- Provider Telephone: +852-81207281
- Provider Email: support@shopline.com
3. Intellectual Property Rights
Unless otherwise stated, original content created for richmondgbhair.com, including our original branding, written descriptions and care guides, is owned by Richmond GB Hair or used under an applicable licence.
Third-party trademarks, images, software, platform components and other materials remain the property of their respective owners or rights holders, where applicable. Nothing in this notice grants permission to reproduce or commercially reuse content without the necessary rights or authorisation.
4. Consumer Complaints & Applicable Law
We are committed to resolving customer concerns directly, fairly and promptly. If you have a complaint regarding an order or service, please contact us at support@richmondgbhair.com or call +44 20 8546 9050.
The applicable law and jurisdiction for orders placed through this website are set out in our Terms of Service. Nothing in this Legal Notice limits any mandatory consumer rights available under applicable law.